Customer Experience: In-Company Black Belt Training for Insta

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We organised an internal Lean Six Sigma Black Belt training for Insta Oy consultants remotely. We asked Juha Latvala, Insta Chief Digital Officer, how they experienced the training.

Why did you choose Lean Six Sigma Black Belt training?

"Before you can improve customer value creation through digitalisation, you need to be sure that you are improving the right and appropriately created process. For this need, the Lean Six Sigma approach was chosen as the best framework at Insta."

What is your experience of BB training?

"Well-focused training with practical tools."

What are your experiences of project coaching organised alongside the training?

"It is a great way to apply the frameworks learned in the real challenges of the industrial environment."

Would you recommend this training to others and why?

"I recommend this training to anyone interested in data-driven management, especially for those aiming to become experts in data-driven leadership"

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