Lean Change Leader

Who is the training suitable for?

The training is suitable for people who want to learn how to improve practices and business processes based on Lean thinking and how to create a continuous improvement mindset in their organisation. The training is suitable for all industries. After the training, participants will be able to lead Lean and Kaizen improvement projects in their own organisation according to the model learned during the training and to lead teams in continuous improvement.

‍

In the training, you will learn, among other things:

• what Lean thinking means
• a practical model of how Lean can be used to make processes more efficient
• How to facilitate process improvement, also remotely
• how to steer Lean change and create a sustainable Lean culture

Content of the Training

The 5-day training covers the following topics:

1. Lean thinking: the 5 basic principles of lean (value, value chain, flow, suction control and perfectionism), which can be used to improve operations in stages. We will practice different Lean methods that can be used at different stages of process improvement e.g. value stream mapping, waste forms, bottlenecks, work balancing, Kaizen and visual guidance. Through these techniques, participants will learn how to put Lean thinking into practice in different processes. The training is built around a multi-part virtual Lean multiplayer game. As the game progresses, participants learn more tools and can put them into practice immediately.
2. Lean facilitation: during the multiplayer game we will also practice different facilitation techniques, learn about the role of the facilitator in different situations, how to motivate the team, how to communicate at different levels and how to deal with problem situations. We will also practice how to run workshops in a virtual environment.
3. Creating a culture of continuous improvement: at the end of the training, we will practice Lean change leadership and visual day-to-day management. We will practice how to build daily management boards, what it takes to make a successful change, how to measure and manage activities to achieve goals, and how to make improvement part of everyday work. The training will equip you with the skills to lead teams to a sustainable Lean transformation.
4. Project coaching: During the training, we go through the participants' own projects and plans, for which the trainer gives advice and ideas. However, it is not necessary to have your own project to participate in the training.

Programme of training days:

Day 1:

Morning

• Opening and status report
• Lean thinking I: Basic principles of lean thinking, Lean operating model, project selection
  • Lean basics: What, why, when?
  • A five-step Lean approach on how to improve processes. The model serves as the framework for the whole training. The methods and tools learned during the training are linked to the steps of the model.
  • Defining a Lean improvement project, project scoping and Lean project plan
  • Video example of process improvement

Lunch

Afternoon

• Simulation, part 1
  • Participants will practice the morning's lessons in practice in a virtual game: The current state of the process, the choice of improvement strategy, the definition of the improvement project, and possible first improvements.
• Project example: Shortening delivery times
  • A practical example of how product delivery times were improved by 90% in two weeks. At the same time, customer and job satisfaction increased.

Day 2:

Morning

• Interactive Recap
• Lean thinking II: Process improvement
  • Value Stream Analysis: Description of the Value Stream of the Process and Waste Analysis of the Process
  • Continuous current concept and techniques in process improvement
  • How to improve processes with pull.
  • Different techniques for facilitating a Lean project

Lunch
Afternoon

• Simulation, part 2
  • The participants will continue the simulation by applying the lessons learned from the morning session: facilitation, process analysis, identification and elimination of causes, improvements and their implementation, measurement and analysis of results.

‍

Day 3:

Morning

• Interactive Recap
• Lean thinking III: Kaizen and facilitation
  • Kaizen: What it means and how to achieve results quickly
  • How to facilitate effectively in different challenging situations (e.g. resistance management, ways of influencing, decision-making, remote working)

Lunch
Afternoon

• Simulation, part 3:
  • The first rounds of improvement have been completed and the easiest solutions have been implemented. In this section, participants continue to improve the simulation process using the more demanding Lean techniques.
• Lean in your own work
  • Interactive session, how to apply the lessons learned in training to your own work
  • Participants have the opportunity to receive coaching for their own projects if they wish

‍

Day 4:

Morning

• Interactive Recap
• Lean IV: Continuous improvement in day-to-day management
  • Continuous improvement cycle throughout the organization
  • Elimination of errors
  • Measuring and monitoring process performance
  • Visual daily management, stand-up meetings, and improvement boards

Lunch
Afternoon

• Simulation, part 4:
  • The last part of the simulation involves practicing the daily management of continuous improvement: Planning and implementing daily management so that employees can further improve their operations in small steps every day.

‍

Day 5:

Morning

• Interactive Recap
• Lean thinking V: How to create a permanent culture of continuous improvement in Lean
  • After the introduction, the theory is discussed interactively with examples, participants' experiences and practice:
    • The forces needed for change
    • Stages of the change process and how to act in different stages
    • Measuring the organisation's readiness for change & determining the level of adequacy

Lunch
Afternoon

• Project presentation and project coaching
  • Presentation and evaluation of participants' own projects/plans
  • Participants have the opportunity to get feedback on their own situation and learn from others.
• Follow-up plan & Evaluation & Distribution of certificates

‍