Lean Change Leader

Content of the Training

This five-day Lean Change Manager training will cover the following topics in a comprehensive manner:

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• Lean thinking: you will learn the five basic principles of Lean (value, value chain, flow, suction control and perfectionism), which can be used to improve operations step by step. We will practice different Lean methods such as value stream mapping, waste identification, bottleneck management, work balancing, Kaizen and visual guidance. With these tools you will learn how to put Lean thinking into practice in different processes. The training is built around a multi-part virtual Lean multiplayer game, where you will learn and practice the tools in practice.
• Lean facilitation: during the multiplayer training you will also practice facilitation techniques, learn about the role of a facilitator in different situations, motivating teams, effective communication and problem management. We will also practice running virtual workshops.
• Creating a culture of continuous improvement: at the end of the training, we will focus on Lean change management and visual day-to-day management. You will learn how to build daily management dashboards, measure and manage activities to achieve goals, and make continuous improvement part of your daily work. The training will equip you with the skills to lead teams to sustained Lean change.
• Project coaching: During the training, you will be supported in planning and implementing your own projects, and the trainer will offer practical advice and ideas. The trainer will help you to plan and implement your own project, but you do not need to have your own project to participate.

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Programme of training days:

Day 1:

Morning

• Opening and status report
• Lean thinking I: Basic principles of lean thinking, Lean operating model, project selection
  • Lean principles: what, why, when?
  • A five-step Lean approach on how to improve processes. The model serves as the framework for the whole training. The methods and tools learned during the training are linked to the steps of the model.
  • Defining a Lean improvement project, project scoping and Lean project plan
  • Video example of process improvement

Lunch

Afternoon

• Simulation, part 1
  • Participants will practice the morning's lessons in practice in a virtual game: The current state of the process, the choice of improvement strategy, the definition of the improvement project, and possible first improvements.
• Project example: Shortening delivery times
  • A practical example of how product delivery times were improved by 90% in two weeks. At the same time, customer and job satisfaction increased.

Day 2:

Morning

• Interactive Recap
• Lean thinking II: Process improvement
  • Value Stream Analysis: Description of the Value Stream of the Process and Waste Analysis of the Process
  • Continuous current concept and techniques in process improvement
  • How to improve processes with pull.
  • Different techniques for facilitating a Lean project

Lunch
Afternoon

• Simulation, part 2
  • The participants will continue the simulation by applying the lessons learned from the morning session: facilitation, process analysis, identification and elimination of causes, improvements and their implementation, measurement and analysis of results.

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Day 3:

Morning

• Interactive Recap
• Lean thinking III: Kaizen and facilitation
  • Kaizen: What it means and how to achieve results quickly
  • How to facilitate effectively in different challenging situations (e.g. resistance management, ways of influencing, decision-making, remote working)

Lunch
Afternoon

• Simulation, part 3:
  • The first rounds of improvement have been completed and the easiest solutions have been implemented. In this section, participants continue to improve the simulation process using the more demanding Lean techniques.
• Lean in your own work
  • Interactive session, how to apply the lessons learned in training to your own work
  • Participants have the opportunity to receive coaching for their own projects if they wish

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Day 4:

Morning

• Interactive Recap
• Lean IV: Continuous improvement in day-to-day management
  • Continuous improvement cycle throughout the organization
  • Elimination of errors
  • Measuring and monitoring process performance
  • Visual daily management, stand-up meetings, and improvement boards

Lunch
Afternoon

• Simulation, part 4:
  • The last part of the simulation involves practicing the daily management of continuous improvement: Planning and implementing daily management so that employees can further improve their operations in small steps every day.

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Day 5:

Morning

• Interactive Recap
• Lean thinking V: How to create a permanent culture of continuous improvement in Lean
  • After the introduction, the theory is discussed interactively with examples, participants' experiences and practice:
    • The forces needed for change
    • Stages of the change process and how to act in different stages
    • Measuring the organisation's readiness for change & determining the level of adequacy

Lunch
Afternoon

• Project presentation and project coaching
  • Presentation and evaluation of participants' own projects/plans
  • Participants have the opportunity to get feedback on their own situation and learn from others.
• Follow-up plan & Evaluation & Distribution of certificates

An innovative and inclusive learning experience

We use modern teaching methods, innovative digital tools and unique game simulation. The training combines theory with practical exercises, group work, discussions and extensive simulations, supported by a comprehensive digital learning environment. The training includes ample time to apply what you have learned in your own working environment.

1. Make a Lean project already during training

Together with an international game developer, we have created an innovative learning solution that takes traditional manual simulations to a new level with a more realistic and interactive digital simulation experience.

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In a game simulation, participants form a team to improve the company's processes. The simulation is directly integrated into the theoretical part of the training, which allows the methods learned to be directly applied in practice. The game consists of several rounds in which the team analyses process data, designs improvements and implements them in real time in the simulation.

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Simulation is an important part of every training day, while providing a fun and effective team exercise that makes learning fun and meaningful. At the end of the training, participants will receive a documented Lean project that can be used in their own projects.

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For more information on how to use simulation, see our blog Interactive simulation as a teaching aid.

2. User-friendly and varied training material

In addition to contact days, the training includes extensive training material in a digital learning environment. The material is structured according to the Lean project steps of our training. Theory, models, videos, ready-made templates, tasks, discussions, etc. are integrated into these Lean steps in the learning environment.

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The content of the learning platform supports contact teaching, enables varied learning and frees up more time for practice and advanced learning during training days. The learning platform also makes it easier to prepare for training and use the material in your own projects after the training.

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You can read more about our learning platform at the link: New technology to support contact teaching.

3. Certified trainer and "leaned" training

Our trainer in Finland is certified Lean Six Sigma Master Black Belt DI Marja Jaatinen-van der Harst. Marja has more than 20 years of experience in applying Lean and Lean Six Sigma methods in a wide range of industries - from manufacturing and services to the public sector, in international companies as well as in Finnish SMEs.

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We train the "leanist". By focusing only on the essentials, using effective teaching methods, extensive support material in the learning environment and experienced Master Black Belt certified trainers, we can deliver effective, engaging and compact training.