Master Lean Management, training days programme:
Day 1:
08.30 Morning coffee
09.00 Opening & mapping of participants' change objectives
09.30 Lean thinking :
- The basics of Lean: what, why, how, when?
- How to improve processes with Lean
- Defining customer value as a starting point for process improvement
- Description of the value chain
- Process description and waste analysis (Value Stream Mapping)
- Creating a process flow
- Flow efficiency instead of resource efficiency
- Creating a continuous flow (Work in Progress analysis, Bottlenecks, Pace Time, production smoothing)
- Creating Pull
- The Pull process
- Kanban
- Optimising process cycle efficiency
- Introduction to continuous improvement and Lean day-to-day management (continued on day 3)
- Example of process improvement
- Working methods: discussions + lecture + video + exercise
11.30 Lunch
12.15 Lean simulation
- Applying the lessons of the morning to your own working environment: Determining process value, describing the current state of the process, Lean process analysis (value stream mapping), process improvement (creating continuous flow and pull), and measuring results.
- Working format: simulation
15.00 Problem-solving techniques and project monitoring: the A3 technique.
15.15 Lean project example: how an organisation reduced service delivery times from 40 days to 3 days in a 2-week Lean project. As a result of the project, job satisfaction also improved by 30%.
16.00 Closing
Day 2:
09.00 Recap exercise
09.30 How to create a permanent Lean culture of continuous improvement:
- The forces needed for change
- The role of management in change
- Lean change process steps: 6 steps to successful, lasting change
- Means to implement the steps of the Lean change process
- Measuring an organisation's readiness for change
- When is the readiness for change sufficient for successful change
- Work methods: after the introduction, the theory will be interactively discussed using examples and participants' experiences and challenges + exercise: measuring change
11.30 Lunch
12.15 How to implement a Lean culture in your company
- Applying the lessons of the morning to your own working environment. Participants will make their own follow-up plan based on the morning measurement and the methods learned. Finally, the plans are evaluated together.
- Work format: workshop
16.00 Closing
Day 3:
09.00 Recap exercise
09.30 Lean daily management
- The cycle of continuous improvement
- Indicators of day-to-day management throughout the organisation
- Visual management and improvement boards
- "Lean Stand Up" meetings
- Systematic problem solving in daily management
- Error reduction / elimination (Poka-Yoke)
- Guiding employees
- Working methods: discussions + lecture + video
11.30 Lunch
12.15 Lean daily management in practice
- Again we apply the learned theory to the work environment of the participants. Participants will design their own daily management board, and we will practice using them. After the exercise, there will still be time for feedback and adjusting the boards as needed.
- Work format: workshop
15.00 Summary
16,00 Closing
